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Focus Experience 30

The Neighbourhood Guardian Program of Cascais (Portugal) was created in 2009 in order to encourage citizens to participate voluntarily in the improvement of the quality of life in their neighbourhoods.

 

The work of the guardians consists in reporting on the status of the public spaces in their area of residence (urban cleanliness, refuse removal, care for public green spaces, play and recreational areas, promenades, car parks, public safety, etc.).

The guardians act, moreover, as educational and awareness agents on environmental issues and other matters vis-à-vis the other citizens, from the perspective of a service of proximity. When the residents identify a problem, they inform the guardian in their neighbourhood, who has direct contact with the Environmental Area and other services of the City Council.

 

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